Learner Resources-HLT42015 Certificate IV in Massage Therapy NWP Units of competency AHCBER302 Work

Units of competency AHCBER302 Work effectively in a biosecurity emergency response AHCBER503 Manage active operational emergency disease or pest sites AHCBIO204 Follow site biosecurity procedures AHCBIO401 Plan and implement a biosecurity program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover BSBWHS311 Assist with maintaining workplace safety FBPFSY2002 Apply food safety procedures FBPOPR2068 Operate a process control interface FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK427 Configure desktop environments ICTNWK423 Manage network and data integrity * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) Elective units CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCDO2011 Handle and position dogging tools and equipment CPCCDO3011 Perform dogging CPCCLHS3001 Licence to operate a personnel and materials hoist CPCCLHS3002 Licence to operate a materials hoist * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Learner Resources-HLT42015 Certificate IV in Massage Therapy NWP Units of competency AHCBER302 WorkOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all